Web Design

Web design and website conversion, covered from the business side, not just the aesthetic one. These posts explain why most small business websites underperform, what AI-enhanced web design actually changes about the build process, and when a new website is worth the investment versus a targeted fix. Built for owners deciding whether now is the time for a new website, not designers debating font pairings. The through-line is conversion: a site that looks modern but doesn’t turn visitors into calls, forms, and booked work is a liability, not an asset. These pieces break down the specific reasons pages fail to convert — slow loads, unclear offers, weak calls to action, and trust gaps — and how an AI-assisted build shortens the path from idea to a fast, accessible, search-ready site. If you’re deciding between a full rebuild and a few high-leverage fixes, start here before you spend a dollar on design. Recent pieces dig into accessibility (we put our own site on trial and lost), what a Portland dental site should do, the case for retiring aging WordPress builds, and when a new tech stack beats a static rebuild. Each one ends with a practical test you can run on your current site in a few minutes. A few questions come up on nearly every web design call, so we answer them across this category. How long should a small-business site take to build? For a marketing site with real content, weeks, not months; the delays are almost always waiting on photos and copy, which is why we write and shoot when the client would rather we did. What should it cost? Less than most agencies charge and more than a template, because the expensive part is deciding what the site is for and then proving it converts; the articles on pricing and on what makes a site convert walk through the arithmetic. Do you need WordPress? Usually not, and increasingly the answer is a fast static build with a small editing layer, which is why several pieces here compare stacks honestly instead of defaulting to one. What about accessibility? It is a legal exposure and a conversion issue at the same time, and the trial article shows how a site that looked fine failed real users. Read the guide first if you are starting from scratch; read the conversion piece first if you already have a site and it is not producing calls. One more practical note: if you are getting quotes, ask each designer what they will measure after launch and how. The ones who answer with a number you care about, such as calls, forms, or booked jobs, are the ones who understand that a website is a business tool. The ones who answer with page views or design awards are selling something else. A note on process: we design and write at the same time, because a layout built around placeholder text always fights the real content later. Several pieces here show what that looks like on a real project.

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PlaybookRetire WordPress 2026 Audit
Web Design

Should You Retire Your WordPress Site? What Our 2026 Audit of 1,800 Businesses Found

Two numbers, neither an opinion: WordPress's first sustained market-share decline, and our 2026 audit of 1,800 small-business sites. Here's how to tell whether it's time to move off WordPress — for your site specifically — and what a responsible exit actually looks like.

12 min read →
How-To GuideUsecases New Tech Stacks Beyond Static
Web Design

Use-Cases for New Tech Stacks (Beyond Pure Static)

Moving off WordPress isn't one decision — it's four, depending on what the site has to do. A survey of documented, named deployments across headless WooCommerce, Cloudflare Pages, Astro/Next.js, and full custom apps — plus the honest fifth answer: sometimes WordPress still wins.

11 min read →
From Real WorkWebsite Accessibility On Trial
Web Design

We Put Website Accessibility on Trial — and Our Founder Lost 5–0

Does a five-page small-business site really need accessibility work? We staged a formal adversarial debate: our founder argued that assist widgets and proportionality should carry the load, and a panel of five specialist AIs ruled against him unanimously. The verdict produced a rule any business can budget by: a near-free mandatory floor, a risk-priced ceiling, and no credit for overlay widgets.

9 min read →
Field NotesWeb Design Portland Dentists
Web Design

Web Design for Portland Dentists: What a Dental Website Should Actually Do

Online scheduling, two-way text, digital intake, insurance verification — the front-office featureset is real, but most practices overpay for it and underbuild the site it rides on. Here's what actually moves the needle, what's bloat, and how the numbers really work.

10 min read →
How-To GuideWhat Makes Website Convert
Web Design

What Makes a Website Actually Convert (It's Not Design)

A beautiful website that generates no leads is a digital billboard in an empty field. Design is table stakes — here's what actually turns visitors into booked appointments.

7 min read →
Field NotesAI Enhanced Web Design
Web Design

AI-Enhanced Web Design: What It Actually Means

AI can build a website in an afternoon — and most of them convert terribly. Here's the difference between AI-enhanced design and AI slop, and why conversion fundamentals still decide who gets the phone call.

8 min read →
From Real WorkRough Drafts Just Got A Major Leg Up
Web Design

Rough Drafts Just Got a Major Leg Up

AI didn't replace the work — it moved the starting line. Here's what a website rough draft looks like now, with three real before-and-afters to prove it.

6 min read →
Field NotesWhy Get A New Website Now
Web Design

Why Get a New Website Now?

New technology, AI search engines, and a collapsed cost curve. The old internet is being replaced — and the companies that rebuild now will own the next decade.

6 min read →

The NW eSource dispatch

What AI can actually do for a small business.

Practical, no-hype reads. A few times a month.